CLICK & CLACK’S CAR TALK

LITTLE ROCK — DEAR TOM AND RAY:

I drive a long way for work - about 310 miles round trip. Fortunately, I only have to do that eight or nine times each month, but it is still a long commute. I drive a 2008 Toyota Prius and average 45 mpg going 70-75 mph and over the mountains to get there and back. I am considering the purchase of a replacement car, and have looked at the new Prius, the plug-in Prius and other hybrid and electric cars. I haven’t found an electric only car that has the range I need (even one way) for a reasonable price, and I am not sure if the additional cost for a plug-in hybrid really saves any money, as they provide electric-only operation for just the first15 miles or so. What is the best vehicle to maximize my fuel economy? I’m used to the Prius, but is there anything better out there that has a reasonable purchase price?

• John

RAY:

If excellent mileage at a reasonable price is what you’re looking for, you really can’t go wrong with another Prius, John.

TOM:

I’d skip the plugin Prius in your case; it’s more expensive. And while the plug-in system will improve your overall mileage, it’s designed to benefit you more if you do a lot of local driving, during which you can run primarily on the cheaper electric power.

RAY:

But since you’re driving 150 miles at a time, the regular Prius is going to get you 48 mpg on the highway (51 city), which is pretty darn good. And its reliability has been well demonstrated.

TOM:

There are alternatives now - many more than when you bought your last Prius, in 2008. There are other Prius models of slightly different sizes, there’s an improved (but not as good as the Prius, in our opinion) Honda Civic hybrid. The well-reviewed Ford Fusion hybrid gets slightly lower highway mileage, but it’s larger, and you might find it more comfortable. Honda Accord is coming out with a hybrid version soon. And we found the Hyundai Sonata and Kia Optima hybrids very impressive, too.

RAY:

There’s also the brand-new Ford C-Max, which we haven’t reviewed yet, but which is a mini-minivan from Ford’s European market that gets mileage very comparable to that of the Prius.

TOM:

You also can look at the Volkswagen line of diesels - Golf, Jetta, Passat. They’ll get you something in the low 40s on the highway, but the diesel fuel will cost you more per gallon.

RAY:

So the good news is, at least you have more options now. Every year, we’re seeing more and more credible high-mileage cars. So if you don’t like the way the seat fabric chafes you in the Prius, now you can buy something else that’s comparable. But if you’re happy with the Prius, we don’t have any reason to recommend against it.

DEAR TOM AND RAY:

Help! My daughter-in-law bought a new, 2009 Toyota Corolla Type S in late 2008. The car has about 40,000 miles on it, so it has exceeded the warranty by about a year and 4,000 miles. The car was taken to the Toyota dealership from which it was bought because the steering wheel dropped down when the wheel was turned. The dealer said that the bolts that secure the steering wheel had backed out. The dealer later stated that the steering column would have to be replaced, because they couldn’t reinstall the bolts through the bracket on the steering column. A claim was opened with Toyota, and Toyota denied the claim, citing expiration of the warranty. Aside from faulty bolts or improper torque, what would cause these bolts to back out? Is there anything she could have done to make this happen, or is this clearly a defect? The estimated price of a new steering column is $2,000, so now my daughter in-law is making payments on a car she can’t drive or afford to repair. Should Toyota at least share the cost?

• Dennis

TOM:

In my opinion, definitely. There’s absolutely nothing your daughter-in law could have done to strip the bolts on the steering wheel. I don’t think we’ve ever seen that happen, in decades of repairing cars. So it could have happened one of only two ways.

RAY:

Either the bolts or some part of the steering column was defective when the car was manufactured, or someone made a mistake on the assembly line and it somehow slipped through the quality-control process.

TOM:

So I would ask your dealer to set up an appointment for you with Toyota’s “zone manager” for your region. That’s someone who’s empowered to investigate unusual situations and take action if it’s called for.

RAY:

I’d think Toyota would be embarrassed to have its steering wheels falling off at 40,000 miles, and would want to quickly fix this, even with the car out of warranty.

TOM:

And if Toyota isn’t embarrassed by this, write back to us and we’ll try harder to embarrass them. Good luck, Dennis.

Click & Clack (Tom and Ray Magliozzi) dispense advice about cars in Car Talk every Saturday. Email them by visiting

cartalk.com