The office of Attorney General Dustin McDaniel on Thursday warned Arkansans of a new scam that could be originating in the southwest part of the state.
Senior Assistant Attorney General Sarah Tacker said her office has fielded about 25 calls reporting the scam over the last two days.
Tacker said callers have reported a recorded voice or a live person calling them and claiming to represent Malvern National Bank. In both instances, the customer would be told that their debit card had been stolen.
If a resident were to get a recorded voice, they would be asked to "press one" for more information, at which point they would be connected to a live person. The scammers would then ask the resident for either their debit card number or the account number associated with the card.
Some of the residents that have been attempted in the scam were not even customers of Malvern National Bank, Tacker said, and the calls have been fielded around the state.
A tweet sent out from McDaniel's official account Thursday advised residents to be wary of the scam.
So far, Tacker said, the attorney general's office has not heard of any instances in which the scam was successful. Tacker said that some customers with Malvern National Bank who have been contacted by the scammers have requested the bank change their account number as a precaution.
While local authorities in the Malvern area may be involved in the case, Tacker said she hasn't been in contact with them. A call to the Malvern Police Department was not immediately returned Thursday afternoon. The investigation is ongoing.