The rankings also mark the first time since at least 1995, when the current DOT reporting system began, that Southwest ranked last for any month.
For example, at Midway near Chicago, where Southwest has more departures than any other airport, the airline’s on-time rate this year has been abysmal, with an average of only two of three flights departing on time, according to the most recent DOT statistics.
Southwest’s poor on-time rates are a shocking turn for an airline that once topped the industry in punctuality year after year and regularly bragged about it.
Read tomorrow's Arkansas Democrat-Gazette for full details.