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Health care website frustrates Spanish speakers

By The Associated Press

This article was published January 12, 2014 at 10:55 a.m.

ALBUQUERQUE — Mirroring problems with the federal health care website, people around the nation attempting to navigate the Spanish version have discovered their own set of difficulties.

The site,, launched more than two months late.

A Web page with Spanish instructions linked users to an English form.

And the translations were so clunky and full of grammatical mistakes that critics say they must have been computer-generated — the name of the site itself can literally be read "for the caution of health."

"When you get into the details of the plans, it's not all written in Spanish. It's written in Spanglish, so we end up having to translate it for them," said Adrian Madriz, a health care navigator who helps with enrollment in Miami.

The issues with the site underscore the halting efforts across the nation to get Spanish-speakers enrolled under the federal health care law. Critics say that as a result of various problems, including those related to the website, many people whom the law was designed to help have been left out of the first wave of coverage.

Federal officials say they have been working to make the site better and plan further improvements soon.

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Displaying 1 - 3 of 3 total comments

cckswoop says... January 12, 2014 at 11:37 a.m.

Duh! This is the United States of America. An English speaking nation. One of the priorities of being here is to learn to speak the language. Unless of course you are just passing through. If I immigrated to Germany I would assume that I would have to learn to speak and read German. Not that they would always have an interpreter handy for me. Most immigrants to the US took great pains to learn to speak, read and understand English. My hats off to them.

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sgtbob6606140841 says... January 12, 2014 at 6:31 p.m.

Conclusions: (1) the web site is racist; (2) learn English!!
Are there sites in Chinese, Japanese, Choctaw, Serbian, Arabic, French, German, et al and al?

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wolfman says... January 13, 2014 at 12:33 a.m.

Welcome to America. Learn English

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