Wal-Mart Stores Inc. is planning job cuts at its Bentonville headquarters that could involve hundreds of workers, including senior managers, according to people familiar with the situation.
The cuts are expected to begin in the next week, said the people, who asked not to be identified because the deliberations are private.
The possibility of job reductions arose in July when the Arkansas Democrat-Gazette reported that a Northwest Arkansas recruiting firm was preparing its employees for "a surge of phone calls, emails and resumes" related to Wal-Mart headquarters layoffs.
The move is part of Chief Executive Officer Doug McMillon's efforts to reduce costs at the retailer while it increases investment in other areas, including higher wages for store workers. The company has about 19,000 employees at its headquarters.
McMillon has been working to balance a desire to improve Wal-Mart's customer service -- partly through increased spending on his workforce -- against pressure from investors to keep profit growing. Labor costs, increased by Wal-Mart raising its minimum wage to $9 an hour in April, have weighed on earnings, which missed analysts' estimates last quarter. At the same time, Wal-Mart is trying to maintain low prices to fend off rivals.
The job cuts previously were reported by the Wall Street Journal. Deisha Barnett, a spokesman at Wal-Mart, declined to comment.
Wal-Mart's push to rein in costs has included putting more pressure on suppliers. The company is enforcing storage fees for using its distribution centers, warehouses and shelf space.
The company also is looking to e-commerce to help bolster sales. It said earlier this week that it would expand its pickup service for online grocery orders, pushing deeper into a market where Amazon.com, Target and Google are scrambling for customers.
Starting this month, some Wal-Mart stores in Atlanta, Salt Lake City and six other U.S. cities will add the free grocery pickup option, the retailer said Tuesday. That means customers will be able to order items online, select a time to pick them up, and have an employee deliver the food to their car when they arrive.
Wal-Mart is currently offering the service in five other markets, part of a test that first began in 2011.
Business on 10/02/2015