Water provider revises utility bills

Central Arkansas Water has redesigned its bills sent out under the name Utility Billing Services.

The Little Rock-based utility bills 125,000 customers. In addition to water services, some customers' bills include sewer and trash fees, because other utilities contract with Central Arkansas Water for billing.

The goal of the layout change is to reorganize information in a simpler format, a news release said. The agency also has added graphs showing historical water use.

Customers will see the updated bills starting this month. Any questions can be directed to Central Arkansas Water's customer service department at (501) 372-5161.

Account information will now be in the top left corner, while the monthly billing summary will appear at the top right.

In the body of the bill, meter readings and the details of monthly charges will be to the left, with water consumption graphs at the right. The payment stub will appear at the bottom.

Metro on 09/02/2015

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