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Wal-Mart tests app that lets shoppers skip checkout lines

By The Associated Press

This article was published August 9, 2017 at 3:56 p.m.

A sign is seen outside Wal-Mart headquarters in Bentonville in this 2012 file photo.


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NEW YORK — Wal-Mart is bringing back an app that lets shoppers skip the checkout line and pay for items themselves on their smartphones.

It first tested a version of the app, called Scan & Go, in 2013. But it discontinued it after customers said it was confusing to use. The retailer said Wednesday that it learned from the initial test and redesigned the app to make it easier to use.

A test of the updated Scan & Go app began this year at some stores in Houston; Orlando, Fla.; and near Wal-Mart's headquarters in Bentonville. The test is now being expanded to stores in Dallas and Nashville, Tenn.

The company, Wal-Mart Stores Inc., declined to say exactly how many stores are taking part in the test.

With the app, shoppers scan items with their phone as they shop. When they're done, they can pay for the items through the same app. Customers have to show their phones to employees on their way out to prove that they paid.

Wal-Mart said the app has been available at all of its Sam's Club warehouse stores since October.

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Displaying 1 - 3 of 3 total comments

LR1955 says... August 9, 2017 at 4:29 p.m.

There are 2 apps for people skip check out lines.
1) Shoplifting
2) Stealing
And if they fight the store employees, there's an app for that
3) Thuggery

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RBBrittain says... August 9, 2017 at 4:30 p.m.

I've used the Sam's version of the app, and it's great -- though it probably works better there because they have someone at the exits checking all orders. Hope it makes it to Central Arkansas soon.

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hurricane46 says... August 9, 2017 at 4:54 p.m.

They never have enough check outs open anyway, and I'm not going to use the self serve ones, unless they give me the employee discount for doing their job.

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