Where isn't Amazon's gal Alexa?

Newer, smaller, cheaper Echos to up ubiquitous factor

SEATTLE -- Amazon wants Alexa to be everywhere.

The company unleashed a barrage of new hardware last week, including refreshed Echo speakers, an upgraded Fire-branded streaming device and a new alarm-clock-like Echo Spot.

The new devices represent the Seattle company's push into building its own hardware three years after the surprise release of the original Amazon Echo. The cylindrical tower, controlled by Amazon's Alexa voice-activated software, was a surprise hit, spawning a range of lookalikes built by rivals such as Google and Apple.

Since then, Amazon has released refined devices and accessories but made no major face-lift to the flagship Echo.

The company changed that last week, hosting a press event at its Seattle headquarters to reveal a new portfolio aimed at extending its early lead in the category of electronics it helped to invent.

In a space built to look like part-living room, part-kitchen, Dave Limp, Amazon's senior vice president of devices and services, pulled one device after another from underneath a counter over the course of an hour-long news conference.

First was the new Echo, shorter than its predecessor and bearing a refined speaker and microphone.

In typical Amazonian fashion, the company also shrank the price: The new Echo will sell for $100 in the United States.

Voice-activated computing, Limp said, "is going to be ubiquitous." Future generations, he said, will be unfamiliar with a world in which people can't tap into computers by using their voice.

That reality already exists in many households. While Amazon hasn't disclosed sales figures -- saying only that tens of millions of Alexa-enabled devices are in consumers' hands -- Alexa and the Echo are widely seen as the most popular voice activated home technology, eclipsing competing efforts from Google, Apple, Microsoft and others. Amazon currently has more than 5,000 people working on Alexa-related projects, Limp said.

While Alexa's core uses are simple tasks such as playing music, checking the weather and setting alarms, the device is also in the center of the race to build a hub that controls internet-enabled devices of all sorts. Alexa's off-the-shelf tools made available to software developers means builders of everything from light bulbs to stoves can link the operation of their devices to the software's voice commands.

The Echo Plus, which looks largely the same as the original Echo, is pitched at simplifying the sometimes-tedious task of connecting Alexa with other devices. Users can say "Alexa, discover my devices," and the Echo Plus will find and link with the devices it is able to find on the network. More than 100 devices will be compatible with that functionality at launch, Amazon says.

To drive home its hope people will make use of that, Amazon is including a Philips light bulb with every device. It is priced at $150.

It's not just appliance and electronics makers plugging into Alexa.

BMW says it will incorporate Alexa into its cars beginning next year, letting drivers use voice commands to toggle the radio, get directions, or check the news and weather.

Two new, smaller devices are also coming. The Echo Connect, when plugged into a telephone jack, allows people to make and receive calls from a landline phone number using Alexa. And Echo Buttons are hockey-puck-size neon devices that can be paired with an Echo as a tactile outlet for games or other applications.

Amazon also introduced the Echo Spot, which, as with the Echo Show, gives Alexa a screen to display photos, videos and a range of visual cues. The Spot looks a bit similar to an alarm clock, sporting a 2 1/2-inch screen. It will cost $130, and will be available in December, Amazon says.

The new Echo and Echo Plus will start shipping to consumers this month.

SundayMonday Business on 10/02/2017

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