Comcast to cap Internet usage for some Arkansas customers

Arkansas customers using Xfinity by Comcast Internet services will be subjected to data caps starting next month as part of the continued rollout of a trial, according to the company.

The trial set to start Dec. 1 encompasses several states outlined on the Xfinity website such as Arkansas, Louisiana, Tennessee, Georgia, Florida and Mississippi.

Xfinity said the following Arkansas cities may be included in the trial: Alexander, Benton, Bryant, College Station, Earle, Jacksonville, Little Rock, Mabelvale, Marion, Maumelle, North Little Rock, Parkin, Paron, Roland, Sherwood, Sweet Home and West Memphis.

Customers will see a 300 gigabyte per month cap on their Internet usage, according to Xfinity. If a customer exceeds that figure, $10 will be added to their bill in 50 gigabyte increments.

An "Unlimited Data" option for $30 to $35 per month can be tacked onto a customer's bill to avoid the 300 gigabyte cap and any possible overage charges, the company said.

Another option, the "Flexible Data" plan designed for casual or light Internet users who typically use 5 gigabytes of data or less each month, provides a $5 credit to customers who do not exceed the threshold.

If the 5 gigabyte cap is exceeded on the plan that applies to Economy Plus and Performance Starter customers, $1 would be charged for each gigabyte of data used.

Customers will be alerted via email if they are near the data cap, according to Xfinity. A "Usage Meter" is also available on each customer's online account portal.

A three-month courtesy program is part of the trial, Xfinity said, allowing customers to avoid overage charges until the fourth time they exceed the data cap.

The data usage plans do not apply to Xfinity customers on fiber-based Extreme 505 or Gigabit Pro tiers of service, the company said. Business customers are also not included in the trial set to start in December.

More information about the Xfinity data usage plan trial can be found on the company's website.

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