Seventeen Arkansas revenue offices with extended hours of operation will move to standard business hours through the pandemic, starting Jan. 25, the Arkansas Department of Finance and Administration announced Friday.
The department oversees 134 revenue offices and 17 of these offices open at 7 a.m. and close at 6 p.m., with employees continuing to serve all customers in line, the department said in a news release.
The 17 offices that will shift from extended hours to standard business hours -- 8 a.m. to 4:30 p.m. -- are located in Bentonville, Cabot, Conway, El Dorado, Fayetteville, Fort Smith East, Harrison, Hot Springs at the Albert Pike location, Jonesboro, southwest Little Rock, west Little Rock, Pine Bluff, Russellville, Sherwood, Springdale, West Memphis and White Hall, the department said.
The remaining 117 offices operate on standard business hours, the department said.
Revenue offices have remained open throughout the covid-19 public health emergency with limited, temporary exceptions and will continue to remain open.
"I understand that reducing service hours is an inconvenience and for that I apologize," Revenue Commissioner Charlie Collins said in the news release.
"We will continue to adjust to the challenges of the pandemic and of course our highest priority is the health and safety of our employees and customers," he said in the news release. "We anticipate operating all offices on standard business hours through the remainder of the COVID-19 pandemic and we will revisit moving back to extended hours in some offices when it is over."
Collins added, "We would also like to encourage Arkansans to visit us at mydmv.arkansas.gov to check out our services online."
In addition to renewing annually online, mydmv.arkansas.gov also allows Arkansans to register a new vehicle, order a replacement driver's license or ID, transfer vehicle ownership, order a personalized license plate, check the status of a car title and pre-register for a state ID or driver's license.