NWA Democrat-Gazette/DAVID GOTTSCHALK The terminal and front entrance is visible Friday, June 22, 2018, at the Northwest Arkansas Regioinal Airport in Highfill.
HIGHFILL — Northwest Arkansas National Airport officials said Tuesday they’re getting more passenger complaints about a process they have no control over — long wait times on the ground once an aircraft lands and while it waits for ground crews to unload passengers and luggage.
