Customer Service Seminar/ Dale Carnegie
- When: Friday, February 25, 2011, 8:30 a.m. to 4:30 p.m.
- Where: STGLFA 10 Turtle Creek Drive, Little Rock AR
- Cost: $199
- Age limit: All ages
- Categories: Community
Customer loyalty hasn't disappeared.
It's there ... just waiting for you to earn it.
Transaction buyers look at your company as just another vendor. They'll buy from you on price or convenience. When a lower price or more convenient process comes along, they're history.
Relationship buyers view your business as an organization they can trust. They buy from you because you consistently deliver on service. Relationship buyers purchase more frequently and in larger amounts than transactional buyers.
Contact Sarah Carter at 501-224-5000 ext. 13 or sarah.carter@dalecarnegie.com
