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story.lead_photo.caption Veterans Affairs acting Secretary Sloan Gibson testifies on Capitol Hill in Washington, Wednesday, July 16, 2014, before the Senate Veterans' Affairs Committee hearing on the state of VA health care in the wake of revelations of neglect and delayed medical visits. He is accompanied by Assistant Deputy Undersecretary For Health For Administrative Operations Philip Matkowsky. - Photo by AP / J. SCOTT APPLEWHITE

The Department of Veterans Affairs has lost the trust of veterans and the American people as a result of widespread treatment delays for people seeking health care and falsified records to cover up those delays, the agency's top official said Wednesday.

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Print Headline: VA has lost trust of vets, chief says

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