Verizon customers across the state experienced outages Friday due to two separate fiber cuts, a spokeswoman said.
"Our engineers and technicians are aware of this issue and are working to resolve it quickly," spokeswoman Kate Jay said.
Jay said fiber provides connection between cell sites and mobile switching centers.
She did not specify how the outage started or how many customers were affected.
Unofficial outage monitoring website outage.report showed issues across the state from Little Rock to Fayetteville to Jonesboro. Its website said it had received around 700 reports of lack of service as of 4:30 p.m.
By 5:40 p.m., the number of outage reports sent to the site had decreased to near normal levels.
At 6:50 p.m., Jay said Verizon's engineers and technicians were working to repair the cuts, and that the work was "well underway and significant progress has been made." Workers would continue their efforts until "all sites are fully restored," she said.