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Fewer than 5,000 still without power in state

By Staff and wire reports

This article was originally published December 31, 2012 at 7:03 a.m. Updated December 31, 2012 at 5:35 p.m.


An Entergy Arkansas Inc., crew works to restore power to customers on Whittington Avenue near the entrance to Hot Springs National Park, Thursday, Dec. 27, 2012, in Hot Springs, Ark.

Fewer than 4,500 homes and businesses remain without power several days after a snowstorm blasted Arkansas on Christmas Day.

Crews were working to restore power to the remaining people who were still in the dark Monday, but some may not see electricity return until Tuesday.

Counting customers at Entergy Arkansas and locally owned utilities, more than 260,000 homes and businesses were without power for at least part of the last week. That number had dropped to about 4,463 — mostly in Pulaski County — by early Monday evening.

Entergy said on Twitter that power restoration should conclude Monday around Hot Springs, Malvern, west Saline County, south Pulaski County. West Little Rock and west Pulaski County should continue Tuesday, the utility added.

The utility said it will again have a customer information center open Tuesday at its headquarters at 900 Louisiana Street.

First Electric Cooperative said Monday morning that it had restored power to all but about 20 customers, in Saline County, adding that crews would continue working until power was restored.

The North Little Rock Electric Department said Sunday that it had restored all power after the storm knocked out the lights for 19,000 customers.

Meanwhile, Comcast declined to give specific figures about the extent of its service blackout in the wake of the storm but said it had crews working around the clock to restore service. For the majority of customers, the company said, service should be restored as commercial power failures are resolved.

"In a small number of cases, customers might not have cable service even after power is restored due to more extensive damage caused by fallen trees, poles or downed lines; we will work directly with customers to issue credits on a case-by-case basis," regional spokesman Mary Beth Halprin said.

Information for this article was contributed by The Associated Press.


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Nate says... December 31, 2012 at 12:53 p.m.

Just think, if Entergy had prepositioned those assets before the storm actually hit how fast the recovery could have take place! Secondly, if our State Legislators would develop some initiative and pass legislations requiring utilities to restore power within 48-hours or pay significant penalities how much faster recovery would take place. Finally, why does Entergy waste money for employees to mann phones to tell people "because of significant storm damage to both utilities and road networks Entergy is working as fast as it can to restore power to its customers." That could be a recorded message at very little cost but then have people capable of actually tracking where crews are at work and where they plan to be the next 24-hours and/or when they actually plan to be in your area working! All crews are equipped with GPS types devices, how difficult would that be or better yet how informative or comforting that might be to customers?

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Grayhair says... December 31, 2012 at 1:17 p.m.

It appears Entergy doesn't keep anymore than someone in a pickup and a flashlight on duty on a regular basis. The storm has to hit and lights have to go out before Entergy will bring itself to call in crews from distant locales to fix the mess. So there is always a lag time before any work can even start of any consequence. Why doesn't Entergy and the city of Little Rock take a more proactive approproach? NLR went around and cut down every tree and limb it could find a few years ago in order to limit this kind of thing from happening. As most of us noticed, folks on the north side didn't have as big an issue this time around. They couldn't stop it completely but a little preventative work during the spring and summers sure couldn't hurt. As an aside, there was a tree and power line across Kanis, a major route for west LR, for more than three days. Guess none of the entergy brass or city politicians live out that way.

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barrybmlv_comcast_net says... December 31, 2012 at 1:21 p.m.

It seems as if much of the problems are with tree limbs on power lines. In the past AP&L came around thru our neighborhood on a regular basis and had limbs trimmed back. Since Entery took over I never have seen a crew in our area.

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ribs says... December 31, 2012 at 1:40 p.m.

Some us are never happy with anything. Unless we tell them how and when to do something. It is amazing how we can be so full of hatred for others because we hate ourselves. Entergy didnot cause the storm but provides asst during and after. Be thankful . create a list and put it in the help box.

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RaylanGivens says... December 31, 2012 at 1:47 p.m.

I'm just amazed at all of the people who know how to run companies here! It's too bad they weren't running Entergy; we would have all underground utilities and our electricity rates would be cut in half!

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NoUserName says... December 31, 2012 at 2:23 p.m.

In the meantime, people like you two here will lose power year after year after year for the same reason and just take it. No wonder there is never any progress 'round these parts. Not even'll actually praise Entergy for its response. Why would Entergy ever bother to be proactive with people like that? Be thankful I've got a s**tty power company? No thanks. I've lived a few places that have A LOT worse weather. Yet somehow, the power magically remains on. Not in AR. We'll just go without power for a week every year and think nothing of it.

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RaylanGivens says... December 31, 2012 at 2:40 p.m.

Never been without power for more than 16 hours, except when living in Memphis. That took about 30 hours, when some were without for 2 weeks. I guess I just always live in the right parts!

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Razrbacker196107030755 says... December 31, 2012 at 5:25 p.m.

Would you like some cheese with that wine? That's why it's called "Act of God"...cause' you don't really know when it'll hit or how massive it will be. "Pre positioned assets"?? Seriously? Maybe we should have had the whole nation just station every single lineman outside Texarkana strapped and ready to go, as well? Never seen such whiny metrosexuals in my life...and they're males. Coincidence? And btw, we haven't HAD conditions like this since 2000, when the same situation occurred, and unless bad karma for the whiners comes for seconds, probably won't again for a while. Little Rock has/had probably the most coverage of old trees of anywhere I know, in residential settings, so go figure that the worst area was in that exact location...rocket science, ain't it? :)

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NoUserName says... December 31, 2012 at 6:54 p.m.

Yawn...another status quo whiner. Or is that lackey?

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